Thursday, January 12, 2012


Project Experiences

The five life phases of a project are as follows:
·         Conceive – an idea is born
·          Define – a plan is developed
·          Start – a team is formed
·          Perform – the work is done
·         Close – the project is ended
(Portny, Mantel, Meredith, Shafer, Sutton, & Kramer, 2008)

I don’t have any past experience with a specific project but I do have experience with opening and running a business so I will use that as a project example.  I started my salon two years ago with just a vision of what I wanted and a dream. I didn’t have a budget or specific long and short term goals set for the salon. At the beginning I felt that the location I selected would be great since it was next door to a Dairy Queen and a pretty busy baking supply store.  I didn’t really do any research on the demographics of the salon or any specific research on the previous salon that was there and how well it did. I was just excited to find a building that was within my budget and near the area I wanted to open business. Needless to say, two years later the salon isn’t doing very well and I will be relocating soon.  I believe what contributed to the salon’s failure was my blindness going in of the actual costs of running a salon and running it alone with no workers. I went in believing that I would get workers to rent booths and thinking that everything would be fine. If I would have done research of my area and done a price breakdown of running a business before renting out the space, I would have found that this location wasn’t the best option for me.

Parts of the PM process that may have made my first attempt at salon ownership would be;

Market demand- I should have found out the demand for another styling salon in the area I selected as well as made sure there cosmetologists willing to work in that area. Although it is hard to determine if stylists would work in an area, it may have been helpful to me if I did some sort of research on that area. I could have asked the beauty schools students not too far from my salon if they would find it beneficial to work in the area I selected. 

Define Project Specifics – Although I had an idea and knew what I wanted to do with a salon, I never sat down and wrote out a plan. I had everything in my mind of how I wanted things to go but I didn’t have a back-up plan in case things didn’t go as I wanted them to.  In defining specifics of my business, I would have had a clearer picture of reality when it comes to running a business like the costs, the time it consumes, the dedication it takes and potential failures.

Specific project-objectives and success criteria- I could have created a list of long and short-term goals that I would like to accomplish including estimated costs for each objective. I could have also included potential risk factors and ways to avoid those risks or deal with them as they came. It would’ve also helped if I gave myself a deadline to have certain things obtained within the business so that I wouldn’t end up losing so much money.  Finding other financial resources like small business grants would’ve also been useful to me. The major downfall of my current salon is the financial standing. I didn’t get booth renters or many new walk-in clientele.  With the economy falling and customers losing jobs, it wasn’t a very good idea to try and go on a business venture at that particular time.

References: 

Greer, M. (2010).  The project management minimalist: Just enough pm to rock your projects! Laureate Education Ed.

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

5 comments:

  1. I have to applaud you for your courage to start your own business. Unbelievably, it is a good time to start a business even in this economy. If you had done the first thing first—pre-planning up front, you would be in a better position today to work your business and make it a success without the benefit of going into the business with the prospect of renting out chairs. The first priority of any business is you. However, it is good to see that you have learned from your mistakes, and now can revamp your business to make it a success from the attributes of this PM course.

    You might consider these tips as well:
    According to Portny, Mantel, Meredith, Shafer, Sutton, & Kramer (2008) it is a good idea to go through the following phases:
    1. Conceive phase: develop a rough order-of-magnitude (ROM) estimate, which is an initial estimate of costs.
    2. Define phase: develop detailed budget estimates
    3. Start phase: determine the people that will be in business with you, equipment, facilities, vendors, and other resources that you will use in your business.
    4. Perform phase: monitor your business activities to determine revisions if necessary.
    5. Close phase: making certain that phases are completed to your satisfaction.




    Portny, S. E., Mantel, S. J. , Meredith, J. R., Shafer, S. M., Sutton, M.M.m kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

    ReplyDelete
  2. Great job on this post mortem Kam - it was a pleasure to read. Having started three companies myself (with varying levels of planning going into each of them) - I just want to let you know that you are not the only entrepreneur who has learned some business lessons the hard way. With any project, we are always dealing with constraints - and it appears as though your original location fit one of the primary constraints (budget).

    Portney et. al (2008) point out that project managers as a general rule don't function with complete certainty when it comes to feasibility or cost-benefit. They identify three valuable things that we can do when sorting through the conceive/concept phase of projects though that can help:

    a) Consider carefully what is known and plan for uncertainty
    b) Identify and plan for project risks
    c) Conduct a cost-benefit analysis

    Again - great job Kam!

    - Kay

    References:

    Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

    ReplyDelete
  3. Hi Kamilah!!

    I have always wanted to start a business.I also applaud you on your endeavors. You are an inspiration to many Black women that would like to venture out into something new. You actually did complete a project. The five phases you mention was the start and end of your starting your business. Great job with your posting.

    ReplyDelete
  4. Thank you Lisa, I really appreciate that! Encouragement goes long way and it's sometimes what we need to keep going:)

    ReplyDelete
  5. Kam,

    You must have studied your target audience ahead of commencing the project. I have a fiend who had a similar experience. He openned a salon and it didn't work out for a simple reason that all his neighbors were of indian origins and they obviously prefer an Indian Hair dresser.

    On the other hand, you must have studied the ROI (Return On Investment). Openning a salon costs a lot, you must make sure that you will make enough money to cover the expenses.

    I have also experienced difficulties when I started my own business. However, the experience I gained there was beneficial for my career.

    Sam,

    ReplyDelete